Contact us

For information on your tax refund or any of Global Blue's services, email or call us

For requests for general information click here

 

For requests for refund information click here

 

Email: taxfree@global-blue.com



Please dial:
+421 232 111 111

Note that we are available from 8.00 am to 6.00 pm CET from Monday to Friday

For clients who wish to speak Chinese or Japanese we are available from 02.00 am to 11.00 am CET (9.00 am to 6.00 pm SGT)

 

Below you can find our toll free numbers when calling from the countries listed:

EU countries +800 32 111 111

Australia +800 32 111 111

Brazil +800 32 111 111

Hong Kong +800 32 111 111

India 000 800 100 7179

Indonesia 001 or 007 801 11+3232

Japan +800 32 111 111

Russia 810 800 277 610 12

Saudi Arabia 1 800 11+3232

South Korea +800 32 111 111

Switzerland +800 32 111 111

Taiwan 0080 113 4567+3232

United Arab Emirates 800 017 7214

United States 1 866 706 6090

N.B.: possible from land line only

 

CONTACT US SPECIFICALLY ABOUT CURRENCY CHOICE

For countries not on the list please dial: +421 232 111 111

Email: currencychoice@global-blue.com (queries NOT related to VAT refund)

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